iNspektā Home Inspections
Effective Date: 4/4/2026
1. Commitment to Privacy
iNspektā Home Inspections (“we,” “our,” or “us”) is committed to protecting the privacy of our clients and website users in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws.
We collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate under the circumstances.
2. Information We Collect
We may collect personal information when you interact with us, including:
- Full name
- Email address
- Phone number
- Property address and inspection details
- Billing and payment information
- Any additional information you voluntarily provide
We may also collect limited technical data such as IP address, browser type, and website usage via cookies or analytics tools.
3. Purpose of Collection
Your information is collected and used for the following purposes:
- Scheduling and performing home inspections
- Communicating regarding appointments and services
- Processing payments and issuing invoices
- Delivering inspection reports electronically
- Maintaining business records as required by law
- Improving our website and services
4. Consent
By providing your personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.
5. Online Payments
We may process payments through secure third-party payment processors. We do not store full credit card details on our servers. Payment information is encrypted and handled in accordance with industry security standards.
By making a payment through our website or invoicing system, you consent to the processing of your payment information by these third-party providers.
6. Digital Report Delivery
Inspection reports are typically delivered electronically via email or secure online portals. While we take reasonable steps to ensure secure delivery, electronic transmission carries inherent risks.
By engaging our services, you acknowledge and accept the use of electronic communication and delivery methods.
7. Disclosure of Information
We do not sell or rent personal information. We may disclose your information:
- To service providers assisting in business operations (e.g., payment processors, software platforms)
- When required by law or legal process
- With your explicit consent
8. Safeguards
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or misuse.
Despite these measures, no method of transmission over the Internet is completely secure.
9. Retention of Information
Personal information is retained only as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory obligations.
10. Access and Correction
You have the right to request access to your personal information and to request corrections if it is inaccurate or incomplete.
Requests may be made using the contact information listed on our website.
11. Cookies and Website Tracking
Our website may use cookies or analytics tools to enhance user experience and analyze traffic. You may disable cookies through your browser settings.
12. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
14. Contact Information
If you have questions or requests regarding this Privacy Policy or your personal information, please contact us via our website:
iNspektā Home Inspections
Email: info@inspekta.ca
